If you are unsure if you have a policy with the Phoenix Group, please check using the 'manage my policy' tool on our Customer Centre here. By providing the name of the company your policy was with before it became part of Phoenix Life, this tool will help us put you in touch with the right customer service team.

The former company name can be found on your original policy documentation.

If you can’t find the company you are looking for, and believe your policy is with the Phoenix Group, please e-mail us and we'll find out who looks after your policy.

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