The Phoenix Group is incorporated in the UK, listed on the London Stock Exchange and regulated by the Financial Conduct Authority and Prudential Regulation Authority. The conduct of Phoenix’s business is governed in accordance with the FATF requirements and the 4th EU AML Directive, incorporated into UK legislation by the UK Money Laundering Regulations [The Money Laundering, Terrorist Financing and Transfer of funds ( Information on the Payer) Regulations 2017].

The Phoenix Group has a Financial Crime Prevention and Anti-Bribery and Corruption Policy in place to ensure compliance with all of the above legal and regulatory anti-money laundering and counter terrorist financing obligations and applies Customer Due Diligence processes in line with the UK Money Laundering Regulations and Joint Money Laundering Steering Group (JMLSG) Guidance to all business relationships and transactions.


Anti-money Laundering and Sanctions statement

The Phoenix Anti-money laundering and sanctions statement provides an overview of Phoenix’s Anti Money laundering and sanctions policies and procedures

Phoenix Anti-money laundering and sanctions statement

Bribery Act statement

The Phoenix Group is committed to countering bribery and corruption with suitable policies and procedures. We have an anti-bribery programme in place designed to prevent the occurrence of bribery. 

Anti-bribery statement

Criminal Finance Act statement

The Phoenix Group is committed to preventing facilitation of tax evasion with suitable policies and procedures.

Criminal Finance Act 2017 (Failure to prevent facilitation of tax evasion) statement 

Law enforcement contact

For contact regarding Asset Recovery, Restraint Orders, Production Orders and other law enforcement enquiries, please contact us by email at fc_information_requests@standardlife.com

Wolfsberg Group Financial Crime Compliance Questionnaire

The Wolfsberg Group is an association of thirteen global banks which aims to develop frameworks and guidance for the management of financial crime risks, particularly with respect to Know Your Customer, Anti-Money Laundering and Counter Terrorist Financing policies. 

Phoenix Group has completed the Wolfsberg questionnaire in order to provide an overview of the group’s anti-money laundering practices. The questionnaire has been adapted to acknowledge that questions relating to ‘customer accounts’ are not applicable to Phoenix Group which does not provide banking services. Phoenix Group provides Pensions and Life Policies for personal customers so the term account should be read as policyholder. This is pertinent to question 27.

David Powers, Head of Financial Crime Prevention and Money Laundering Reporting Officer (MLRO) is FCA Authorised (Reference DXP02304). Click here for the link to the FCA Registration details.

Phoenix Group Financial Crime Compliance Questionnaire

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