What we do is important to success, and equally important is how we do it. We need to encourage and reward the right behaviours which are underpinned by our values.

Phoenix values are informed by our past and underpin our future. They are reflected in our goals in ways that are meaningful and relevant to the context of the individual, team and business. 


We make a positive impact by caring about customers, colleagues and communities.  


We do the right thing by taking personal ownership.


We succeed through learning, experimenting and adapting.


We innovate by challenging ourselves and others to do better.


We collaborate and find strength through respecting and embracing new perspectives.

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