We make every effort to enter into responsible relationships with our suppliers and outsource service partners with the objective of achieving 'win:win' relationships. We aim to pay them promptly and to honour our commitments.

We have strengthened our Procurement policy, commenced implementation of our Strategic Supplier Management Framework and reviewed our standard terms and conditions - all of which are in line with our CR programme. The due diligence process for suppliers has been enhanced and now includes Health and Safety, Information Security and CR criteria. This year we intend to optimise collaborative working across our Group with our suppliers and outsourced partners to achieve a higher level of integrated, sustainable and responsible supplier relationships.

During 2012 The Group signed up to the UK Government's Prompt Payment Code. The Code was introduced with the aim of transforming the culture of late payments in the business community.

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