Clive C R Bannister

Group Chief Executive

Clive Bannister joined the Group in February 2011 as Group Chief Executive Officer. Prior to this, Mr Bannister was Group Managing Director of Insurance and Asset Management at HSBC Holdings plc. He joined HSBC in 1994 and held various leadership roles in planning and strategy in the Investment Bank (USA) and was Group General Manager and CEO of HSBC Group Private Banking. He started his career at First National Bank of Boston and prior to working at HSBC was a partner in Booz Allen Hamilton in the Financial Services Practice providing strategic support to financial institutions including leading insurance companies, banks and investment banks. Mr Bannister is also Chairman of the Museum of London.

Jim McConville

Group Finance Director and Group Director, Scotland

Between April 2010 and December 2011, Mr McConville was Chief Financial Officer of Northern Rock plc. Prior to that, between 1988 and 2010, he worked for Lloyds Banking Group plc (formerly Lloyds TSB Group plc) in a number of senior finance and strategy related roles, latterly as Finance Director of Scottish Widows Group and Director of Finance for the Insurance and Investments Division. During 2011 and 2012, Mr McConville was a Non?Executive Director of the life businesses of Aegon UK. In 2014, Mr McConville joined the board of Tesco Personal Finance plc as Non-Executive Director. Mr McConville qualified as a Chartered Accountant whilst at Coopers and Lybrand.



Stephen Jefford

Group Human Resources Director

Stephen Jefford was appointed Group Human Resources Director in October 2016. Stephen had previously worked within the Group as Head of HR at Ignis asset management, leaving in 2013. Prior to this role Stephen has held a number of senior roles in HR across Financial Services, predominantly at HSBC where he was Head of HR for Europe and the Middle East between 2007 and 2010.  Stephen is a member of the CIPD and has an MBA from CASS Business School and undergraduate degrees from Bristol University and the Open University.

Tony Kassimiotis

Group Chief Operating Officer

As Group Chief Operating Officer, Tony is responsible for all Operations, Outsourcing Relationships, Technology, Premises, Procurement and various Projects, reporting to the Group Chief Executive. Tony has worked for Phoenix Group companies since 2001, during which time he has held a number of roles including Chief Operating Officer at Pearl and most recently Managing Director of Operations of the Group.

John McGuigan

Group Customer Director

John joins Phoenix as Group Customer Director having previously served as Managing Director of Customer Operations at Standard Life. He was responsible for all operations delivery to clients across sites in Edinburgh and Glasgow, in addition to having responsibility for premises and facilities management. Prior to joining Standard Life, John was Managing Director of Sales and Operations at Telefonica in Germany. John is also the Vice Chair of Scottish Financial Enterprise and a Non-Executive Director at Castle Rock Edinvar, an Edinburgh based housing association.

Susan McInnes

CEO SLAL and Group Director, Open Business

Susan has been working in the Life and Pensions sector for over 30 years, having held a wide range of different roles within the Industry. She is currently the chair of the ABI’s Long Term Savings Committee which focuses on the challenges associated with ensuring Life and Pensions products are, and remain, fit for purpose for Customers. Susan’s professional passion is to make a difference for the end customer. She believes that having the customers’ best interests at heart helps create a sustainable business where people want to work. Susan is also a proud sponsor of our Diversity and Inclusion programme and has been the sponsor of our Woman‘s Professional Network since it was formed in 2016. Having worked at Phoenix for over ten years, Susan held a number of leadership roles including Customer Director of the Life Companies and the Chief Risk Office for the Phoenix Group before being appointed as Chief Executive Officer of Standard Life Assurance and Group Director of our Open Business in September 2018.

Andy Moss

Phoenix Life CEO and Group Director, Heritage Business

Andy Moss was appointed to the role of Chief Executive of Phoenix Life on 19 May 2014 having previously been Phoenix Life Finance Director responsible for planning and target setting, statutory and regulatory reporting and financial control for all of the Group’s Life Companies. Prior to that Andy was Deputy Finance Director of the Resolution Life business having started in the Group as Head of Finance at Britannic in 2004. Before joining the Group Andy held a variety of roles across Nationwide Life Ltd, KPMG and Eagle Star Group.

Jonathan Pears

Group Chief Risk Officer

Jonathan joins Phoenix as Group Chief Risk Officer having previously served in the same role at Standard Life. Prior to joining Risk Jonathan was Chief Actuary with responsibility for the Actuarial Function including the management of Standard Life’s with profits funds, investment strategy and capital management. Jonathan has worked at Standard Life for 22 years and has held a variety of roles in Finance, Marketing and Operations.

Rakesh Thakrar

Deputy Group Finance Director

Rakesh Thakrar joined the Executive Committee in March 2018 and also become a Director of the Life Company Board in April 2018. Rakesh has worked for Phoenix Group companies since 2001, he has held a number of senior finance and strategy related roles and is responsible for the Group’s financial performance, internal and external reporting obligations and supporting the delivery of the Group’s strategy.

Simon True

Group Corporate Development Director and Group Chief Actuary

Simon joined the Phoenix Group on 1 May 2013 as Group Chief Actuary. Before joining the Group, Simon ran the M&A team within Resolution Limited, having joined in 2008, and was actively involved in its creation through to it inclusion in the FTSE 100 following the acquisitions of Friends Provident, AXA UK (Life), and Bupa Health. Prior to Resolution Limited, Simon was the Group Actuary at Resolution plc until the acquisition by Pearl Group Limited in 2008. Simon had initially joined the Resolution Life Group in February 2005, his responsibilities included running the Corporate Development team responsible for merger & acquisition activity - including the merger with Britannic, and the acquisition of the Abbey National life companies. Preceding his involvement with the various incarnations of Resolution, Simon spent 7 years at Commercial Union (now part of Aviva), latterly in the International Division, followed by a further 7 years as a senior consultant at Tillinghast-Towers Perrin.

Quentin Zentner

Group General Counsel

Quentin Zentner was appointed as General Counsel in December 2014, having previously held the role of Director, Life Legal since August 2010. Quentin was previously General Counsel at Nikko Principal Investments Ltd, a Japanese private equity company and before that was a Corporate Partner at Pinsents Curtis. Quentin is a qualified solicitor.

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